IT outsourcing in Bulgaria has become a popular strategy for businesses seeking cost-effective and efficient solutions to their technology needs. According to statistics from AIBEST, at the end of 2019, the number of people employed by outsourcing service providers in Bulgaria was approximately 78,000, which marked an increase of 5,000 compared to the previous year. By the end of August 2020, the sector witnessed further growth, with the number of employees reaching 81,000.

With its highly skilled workforce, favorable business environment, and competitive advantages, Bulgaria has become an attractive option for organizations looking to outsource their IT projects. In this article, we will explore why Bulgaria is a preferred destination for IT outsourcing and why it stands out as a provider of top-notch tech talent.
Overview of the Bulgarian IT Industry: Expert Opinion
Iryna Kozlova, Middle IT Recruiter at Staffing Partner, has many years of IT recruiting experience. She has worked with many well-known companies in Europe and has extensive experience hiring candidates for various positions and levels in Bulgaria, respectively.

Professional Experience Led to the Following Conclusions:
- High Demand. Bulgaria has become a popular country for IT outsourcing due to its competitive costs and high quality of services. Many companies from Western Europe and the United States are looking for Bulgarian IT firms for software development, testing, support, and other IT services.
- A Large Number of Progressive Startups. Thanks to government support and the availability of investment, many IT startups are emerging in Sofia and other cities in Bulgaria.
- Strong Ties with the European Union and America. Many Bulgarian IT companies are turning their attention to foreign markets, particularly the European Union and North America. They are actively working on establishing partnerships and expanding their international cooperation.
IT Human Resources in Bulgaria
The IT sector in Bulgaria is growing rapidly, and as a result, the demand for IT human resources is also increasing. According to Deyan Dunchev, the local talent pool in Bulgaria is characterized by well-educated and highly skilled individuals, particularly in the fields of computer science, engineering, and information technology. The IT industry is seen as an attractive career choice for many young professionals due to the high demand, competitive salaries, career growth, and global and entrepreneurship opportunities.
Factors Driving IT Human Resources Demand in Bulgaria:
- The Highly Skilled Workforce. Bulgaria has a highly skilled workforce with a strong background in STEM subjects. The country has a long history of education in science and technology, and its universities produce some of the world’s best engineers and IT professionals.
- The Favorable Business Environment. Bulgaria has a favorable business environment for IT companies. The country has low taxes and a favorable regulatory framework, which makes it an attractive option for businesses looking to set up or expand their IT operations in Bulgaria.
- The Strategic Location. Bulgaria is located in a strategic location for businesses looking to outsource their IT needs to Europe. The country has good connectivity to Western Europe, and it is also close to other major IT outsourcing destinations, such as Romania and Poland.
- The Cost of Living. The cost of living in Bulgaria is much lower than in Western Europe. This can save businesses a significant amount of money on their IT costs.
Technical Education in Bulgaria
Technical education in Bulgaria is highly regarded and plays a significant role in developing a skilled workforce in various technical disciplines. According to the European Commission research, improving STEM infrastructure is also a priority area in Bulgaria’s recovery and resilience plan, endorsed in May 2022. The reforms and investment in the plan will help develop digital skills and promote STEM fields in schools.
STEM laboratories, including high-tech classrooms, will be constructed in schools. Bulgaria will set up one national and three regional STEM centers, which will coordinate training for teachers, develop teaching materials, and set up an electronic portal and electronic library. The plan envisages the establishment of a digital platform for e-learning for adults, open to the public in ‘digital clubs’, staffed and equipped with computers. 500,000 people should receive digital skills training by 2026.
Key Points: Technical Education in Bulgaria
- Strong Emphasis on Technical Disciplines. Bulgaria’s educational system strongly emphasizes technical fields, including engineering, computer science, information technology, telecommunications, and more. Technical education programs are designed to provide students with a solid theoretical foundation as well as hands-on practical skills.
- Universities and Technical Institutions. Bulgaria has a network of universities and technical institutions that offer specialized programs in technical disciplines. Some of these renowned institutions include Sofia University, Technical University of Sofia, Plovdiv University, and the University of Architecture, Civil Engineering, and Geodesy.
- Practical Approach. Technical education in Bulgaria is known for its practical approach, providing students with real-world skills and experience. The curriculum often includes practical projects, internships, and collaborations with industry partners, allowing students to apply their knowledge in practical scenarios.
- Strong STEM Focus. Science, technology, engineering, and mathematics (STEM) education is emphasized in Bulgaria. STEM programs aim to develop critical thinking, problem-solving, and analytical skills, which are all vital in technical fields.
- Research and Innovation. Bulgarian technical education institutions are actively involved in research and innovation. They collaborate with industry partners and participate in national and international research projects, contributing to advancements in technology and fostering innovation.
Benefits of IT Outsourcing to Bulgaria
Bulgaria is a popular destination for IT outsourcing. The country is home to a number of large and well-known IT companies, such as Telerik, Gameloft, and SAP. The IT outsourcing sector in Bulgaria is growing rapidly. In 2021, the sector generated $4.2 billion in revenue and employed over 78,000 people. It is expected to continue to grow in the coming years, making Bulgaria an even more important player in the global IT market.

Additional Benefits of IT Outsourcing to Bulgaria:
- Access to a Wider Talent Pool. Bulgaria has a large and growing pool of IT talent. This means that businesses can find the right skills and experience for their needs, regardless of the size or complexity of their project.
- Flexibility. Outsourcing to Bulgaria gives businesses the flexibility to scale their IT operations up or down as needed. This can be especially beneficial for businesses that experience seasonal fluctuations in demand.
- Improved Focus. By outsourcing their IT needs, businesses can free up their internal resources to focus on their core competencies. This can lead to improved efficiency and productivity.
- Reduced Risk. Outsourcing to Bulgaria can help businesses reduce their IT risks. This is because Bulgarian IT companies have experience working with a wide range of businesses, and they are familiar with the latest technologies and security standards.
Simple Tips for Successfully Outsourcing to Bulgaria
Bulgaria, with its growing reputation as an outsourcing destination, provides businesses with a wealth of opportunities. To ensure a successful outsourcing experience, it’s essential to understand the country’s unique business environment and follow some simple tips. Our IT recruitment specialist Iryna Kozlova will explore the key considerations and provide practical tips for successfully outsourcing to Bulgaria.
Simple Tips:
- Start your search on Linkedin and use all the features of the site. Pay attention to donor companies that employ specialists with the skills you need. You can also use boolean search to find new options for the candidates you need.
- Don’t be concerned if you don’t manage to get a candidate interested the first time you connect. It is important to find your approach and strategies that will work best for you. Your job description can be especially useful, you can also ask whether the candidate had time to read it, and finally, interesting gifs will also help to draw the candidate’s attention to the dialog.
- IT specialists from Bulgaria are very positive and open-minded people. They often go into a meeting with salary, benefits,, social packages, vacation, work schedule, etc. being important for them. Be open to discussing these issues if your company policy allows it.
Bulgaria vs. Ukraine: Which Market to Choose for IT Outsourcing?
Both countries have strong technical talent and are known for their IT professionals, and it all depends on the specific needs and priorities of the client. In addition, Ukraine and Bulgaria are known for their high level of language education, particularly English, among IT professionals, which is important for foreign clients.

Want to know more about Recruitment Process Outsourcing? Read this Article: Recruitment Process Outsourcing (RPO): A Complete Guide
As for the cost of services, from our expert experience, she can say that specialists from Ukraine can be 10-30% more expensive depending on the position, and for Bulgarian specialists, a clear understanding of the schedule and the package of benefits in general is important. Therefore, the choice between Bulgaria and Ukraine for IT outsourcing is individual and depends on the client company’s specific needs and requirements.
IT Recruitment to Bulgaria with StaffingPartner
StaffingPartner’s recruitment team specializes in identifying and hiring specialists across a wide range of IT profiles. Whether you require JavaScript developers, C++ experts, Java programmers, or Telecommunication Engineers, these specialists have the capability to find the right professionals for your specific needs in Bulgaria.
Bulgaria has emerged as a thriving hub for IT outsourcing due to its highly skilled workforce and competitive pricing. By partnering with StaffingPartner, businesses can tap into this talent pool and benefit from the country’s favorable business environment. StaffingPartner’s deep understanding of the Bulgarian IT landscape allows them to connect businesses with talented professionals who possess the necessary technical skills and industry knowledge.
Conclusion
Bulgaria is a leading country in IT outsourcing, particularly in software development and IT services. This country has a highly skilled workforce with a strong background in STEM subjects, a favorable business environment, a strategic location, and a low cost of living. However, if you are unfamiliar with all the intricacies of hiring staff in this country, you can take advantage of the experience and expertise of skilled professionals.
By partnering with a staffing agency to attract top talent with specialized expertise, advanced tech, and streamlined processes. StaffingPartner is a global recruitment agency that constantly monitors all of the current trends in hiring the best IT candidates. Try working with our professional global IT recruitment agency!
FAQ
Bulgaria is a leading country in IT outsourcing, particularly in software development and IT services. It is ranked as one of the top 10 outsourcing destinations in the world by several organizations, including Clutch, A.T. Kearney, and Tholons. Outsourcing IT to Bulgaria is a cost-effective and efficient way for businesses to improve their IT capabilities.
There are approximately 92,500 IT specialists in Bulgaria, according to a 2022 report by BridgeTeams. This number is expected to grow in the coming years as the IT outsourcing sector in Bulgaria continues to expand.
There are many benefits to IT outsourcing to Eastern Europe, in particular to Bulgaria and Ukraine. These countries have a rich history of STEM education, and their universities produce top-notch engineers and IT professionals.